Microsoft partners with Shopify to expand Dynamics 365 Business Central ecosystem

Microsoft Dynamics 365 Business Central is teaming up with Shopify to help our customers create a better shopping experience. While Shopify provides merchants with an easy-to-use e-commerce solution, Dynamics 365 Business Central offers comprehensive business management across finance, sales, service, and operations teams within a single application. Seamless connection between the two systems will synchronize orders, stock, and customer information to ensure merchants can fulfill orders faster and better serve customers. The joint effort furthers the commitment of Dynamics 365 Business Central to connect data to help businesses adapt faster, work smarter, and perform better.

Adapt faster

Connecting Dynamics 365 Business Central with Shopify will help merchants all over the world implement more agile online business processes, while keeping people focused on selling. With connected data from across your online stores and business operations, you can rapidly respond to consumer demands to adjust product pricing and merchandising. With support for multi-tier pricing structures and multiple currencies, companies, and entities, Dynamics 365 Business Central will support multiple Shopify store scenarios with ease.

Work smarter

Eliminating manual processes will not only improve accuracy, but also keep your people focused on taking care of customers. By connecting Shopify and Dynamics 365 Business Central, you will improve visibility into stock, pricing, existing customers and order history, order status, billing, and payments. Better visibility means faster customer inquiry responses, timely returns and refunds, and more accurate order processing.

Perform better

Enhanced operational efficiency not only saves you time and reduces costs but can also translate into better results and faster decision-making. So, you have the confidence to expand your online presence while minimizing overhead with automatic synchronization between systems for price changes, product updates, and customers. At the end of accounting periods, Dynamics 365 Business Central will help merchants handle their financial reporting and tax reporting as required by local legislation.

Microsoft is committed to creating an open ecosystem to help our customers with finding the right solution to accelerate their digital transformation journey. Joining the Shopify Global ERP Program helps our Dynamics 365 Business Central customers accelerate growth with the ability to sell, ship, and process payments online using a native connector available in early 2022.

Innovation begins with data-fueled insights and more connected operations will allow merchants that use Dynamics 365 Business Central to meet consumer demands. Along with this, our corporate and enterprise customers continue to rely on Microsoft Dynamics 365 Commerce to deliver unified, personalized, and seamless buying experiences across online and offline channels. Now businesses of all sizes can deliver commerce anywhere to offer consumers more choices and better experiences.